PART 4
4. Upselling
Implement upselling techniques to increase the average revenue per customer by offering additional services and products.
Strategy:
Service Packages: Create tiered service packages that include additional benefits such as climate control, 24/7 access, and premium security features.
Ancillary Products: Offer related products like packing supplies, locks, and insurance policies.
Customer Engagement: Train staff to identify opportunities for upselling during customer interactions and service inquiries.
Alignment with Goal:
Increases overall revenue by enhancing the value proposition for customers.
Encourages higher spending per customer.
