Part 3
3. Assets: People and Insurance Certification
Invest in building a skilled team and obtaining necessary certifications to enhance service quality and credibility.
Strategy:
Talent Acquisition: Hire experienced professionals in property management, customer service, and sales.
Training Programs: Implement comprehensive training programs to ensure staff are knowledgeable and efficient.
Insurance Certification: Obtain relevant insurance certifications to provide additional services and build trust with customers.
Alignment with Goal:
Enhances operational efficiency and customer satisfaction.
Insurance certification can create new revenue streams by offering insurance services to customers.
